FAQs for eScooter / eBike and Pedal Assist Bicycle Renters
- If I don't know how to ride a bicycle, can I ride an eScooter or Pedal Assist Bicycle?
No. - How old do I have to be to rent an eScooter or Pedal Assisted Bicycle?
We require riders to be 18 or older, or 16 (legal limit) if accompanied by older family members. - What is the difference between an eScooter / eBike and an Power Assisted Bicycle?
The terms eBike and eScooter are often used interchangeably. An eScooter is powered by a hand throttle and pedaling is not required. A Power Assisted Bicycle, on the other hand is a traditional looking Bicycle style, but battery assisted and pedalled. - What should I wear?
We recommend running shoes or sports shoes. Sandals are fine if they are firmly affixed to your foot. Short skirts or very long skirts will not be a safe or comfortable option. - Are there weight or height restrictions?
We have found that the minimum weight to safely operate the eScooters is about 110 lb minimum and height should be at least 5 feet tall.(there are exceptions) We have lower riding eScooters for people who are over 5 feet but shorter than 5' 4". Our eScooters have a load capacity of 300 lb.
Power Assisted Bicycles do not necessarily have the same restrictions. - What model of eScooter / eBike will I be renting?
For performance, maneuverability, range and ease of use, we utilize our "Tesla" Lithium powered Emmo URBAN models as shown in the picture below. - What model of Power Assisted Bicycle will I be renting?
We have different models and sizes of Power Assisted Bicycles available. Most have 5 to 7 speeds (gears) See images below. - Is a security deposit required?
Yes, a refundable security deposit of $100 per scooter is required at the time of your arrival (through Visa or MasterCard). - Can two people ride on the eScooter or Pedal Assisted bike?
No We allow only one rider and no trailers. - How far can I go on one battery charge?
On an eScooter, generally 50 to 65 km under ideal conditions. (the average rider travels about 35 km in a full day rental) On a Power Assisted Bicycle, the range is dependent on your pedaling and the Power Assist settings you choose. - How long is a "full day" rental?
We consider any 7 hours within our operating hours to be a full day. - Do I have to commit to the length of time I want the rental?
No. The minimum rental rate is 3 hours, but you pay for your rental when you return itto eSkoot at which time we calculate your total price. So you can keep your rental for up to 7 hours, or return them when you feel like it. - Are there limits to where I can take my rental?
For the eScooters, we ask that you stay within approximately a 12 km radius of downtown Niagara-on-the-Lake, which gives ample range to visit the Town of Queenston and most area wineries, etc. Boundaries are shown on the eSkoot Riders map. The Morning in-Town special is limited to Old Town Niagara-on-the-Lake. These limits do not apply to the Power Assisted Bicycles. - What is the Morning In-Town Special? This is a specific, self guided tour that requires the rider to stay within boundaries limited to the old town area and return by noon. Link to info.
- Can I ride my rental on the bike paths?
Yes! Ontario law views eScooters and Pedal Assisted Bicycles in the same way as traditional bicycles....but we strictly enforce a 15 km/h speed limit and the "Wheels yield to Heels" rule when using the shared Niagara Parks Commission recreational trails. NO SIDEWALKS! - Do I need a Driver's Licence or insurance to rent?
No - Can I reserve a rental in advance?
Yes, it is recommended. Fill out the form here to request booking dates and times and we will confirm with you. - Will you supply the helmet?
Yes, helmets are mandatory and we supply them. If you have a cycling helmet, we strongly suggest you bring it. A regular bicycle helmet is all that is required by law. We also have complimentary backpacks available for your use.
No pedalling required. Our most popular model!
Other available options. Pedalling Required
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